Your Tax Dollars at Work
'I regret that I was never able to convince Congress to fully fund our technological initiatives. I'm embarrassed that on the afternoon and evening of September 11, 2001, FBI agents had to send photos of the suspected terrorists via express mail service because they still lacked the computing power to scan and send the images (electronically).'
--from former FBI director Louis Freeh's autobiography, My FBI. Earlier in the book, he observed that the average 12-year-old American child has more computing power at his fingertips than the average FBI agent. Postscript: This GAO report, in September '04, found that even three years after 9/11, "the FBI does not currently have an integrated plan for modernizing its IT systems."